Process Innovation Made Easy

Transform How Your Organization Manages Work

ILINX® unifies AI-powered capture, intelligent workflow, eForms, and content management into one flexible platform — delivering the right content to the right people at the right time.

AI-Powered Capture
Intelligent Workflow
eForms & Mobile
Low-Code Apps
SaaS or On-Premise
SOC 2 Type 2
Trusted by leading organizations
Costco
Experian
Truist
WaTech
State of Alaska
Global Credit Union
Free Consultation
See ILINX® in Action
Talk to a process innovation expert — no commitment.

Secure & confidential. No spam.

Request Received!

An ImageSource expert will reach out within 1 business day to schedule your personalized demo.

Nearly 30 Years of Experience
·
SOC 2 Type 2 Certified
·
SaaS, On-Premise & Hybrid
·
Inc. 500 Fastest-Growing
·
Unmatched Expert Team
The ILINX® Platform
One Platform. Every Process.

An integrated, modular suite of advanced content services and process-automation solutions — allowing your organization to modernize at your own pace and priority.

📄

ILINX Capture

Capture data quickly from any source or device, improve content visibility, and drive intelligent workflows with AI-powered understanding.

  • AI-powered document classification
  • Multi-channel intake (email, web, mobile, scan)
  • Intelligent data extraction & validation
  • Transcript capture from any layout or format
⚙️

ILINX Workflow

Automate task assignment, document routing, approvals, and collaboration — with role-specific layouts and real-time process visibility.

  • Drag-and-drop workflow design (low/no code)
  • Case management & task tracking
  • AI-assisted recommendations
  • SLA monitoring & escalation rules
📋

ILINX eForms

Quickly create electronic forms for web pages and business applications that are accessible on any device — mobile-ready out of the box.

  • Intuitive drag-and-drop form builder
  • Mobile capture with camera/signature
  • Pre-fill, conditional logic & validation
  • Seamless workflow integration on submit
🤖

ILINX AI & Generative Insights

Leverage AI to drive determinations, surface patterns, and deliver actionable insights across your content and process data.

  • Audio cognition — call recording to data
  • Generative AI for document summarization
  • Fraud detection & anomaly identification
  • Predictive process recommendations
🔗

ILINX Integrate

Access and distribute data between any application or database — reducing IT burden and eliminating manual data entry and switching.

  • App-to-app & database-to-database integration
  • Legacy system enablement (Citrix, host apps)
  • Trigger via hotkey, toolbar, or macro
  • Standard interface for disparate sources
🛡️

ILINX Content Store & Security

Centralized, secure content repository with smart redaction, data loss prevention, and role-based access for compliance-first organizations.

  • Smart redaction for FOIA & privacy compliance
  • Data loss prevention (DLP) built-in
  • Role-based layouts & access control
  • SOC 2 Type 2 certified infrastructure
Solutions by Industry
Built for Your Sector

ILINX delivers proven capabilities across industries and processes.

🏛️ Government
🏦 Financial
🏥 Healthcare
🌲 Tribal
🎓 Education
🏢 Enterprise

State & Local Government

ILINX helps government agencies modernize constituent services, accelerate benefits processing, and ensure compliance — from SNAP and HR records to criminal justice systems and FOIA fulfillment.

  • FOIA / Public Records Request fulfillment with automated redaction
  • Benefits application intake, review, and processing (SNAP, housing, workers' comp)
  • HR records management with access controls and audit trails
  • Criminal justice records systems built on ILINX SaaS
  • Mailroom automation with intelligent routing
Talk to a Government Specialist →

Featured Case Studies

WaTech — Washington State
Streamlined access and compliance for HR records across state agencies.
Government
State of Alaska — Div. of Public Assistance
Accelerated SNAP benefits applications and processing with ILINX eForms, Capture, and Intelligent Workflow.
Government
Washington Municipal Police Dept.
Built a new criminal justice records system on ILINX Software as a Service.
Government

Banking & Financial Services

From mortgage onboarding to disputes handling, ILINX accelerates financial processes with AI-powered capture, automated workflows, and intelligent data extraction — reducing risk and improving customer experience.

  • Mortgage onboarding and document collection automation
  • Loan processing with automated data entry and validation
  • Disputes handling with AI and anti-fraud detection
  • Compliance and audit trail management
  • Secure remote work content access (DLP)
Talk to a Financial Services Expert →

Featured Case Studies

Top U.S. Bank
Speeds mortgage onboarding and document recovery with ILINX Capture and Workflow.
Financial
FinTech (Disputes Platform)
Improved disputes handling with AI and received an anti-fraud enhancement in the same deployment.
FinTech
Global Credit Union
Deployed ILINX under strict security policies — certified SOC 2 Type 2 without incident.
Financial

Healthcare & Benefits

Accelerate patient intake, benefits processing, and clinical documentation with ILINX — ensuring compliance while delivering better outcomes for patients and staff.

  • Worker's compensation claims intake and processing
  • Clinical documentation collection and workflow routing
  • Benefits application and determination automation
  • HIPAA-compliant content storage and access
  • Audio cognition for call recording compliance
Talk to a Healthcare Expert →

Featured Case Studies

Alaska Pioneer Homes
ILINX eForms make it easy for Alaska elders to apply for immediate or future housing — reducing burden on staff.
Healthcare
State Benefits Agency
Workers' comp claims processing enhanced with AI-driven determinations and faster benefits distribution.
Benefits

Tribal Organizations

ILINX is purpose-tailored for Tribal processes — helping Nations securely enroll members, verify ancestry, share official documents, track Council interactions, and manage health services.

  • Member enrollment and ancestry verification
  • Council interaction tracking and document management
  • Broadband and services one-stop portals
  • COVID-19 scheduling, testing, and data sharing
  • Health agency data coordination
Talk to a Tribal Specialist →

Featured Case Studies

Quinault Indian Nation
Leveraged ILINX Engage to create a services one-stop for members and Council.
Tribal
Quinault Indian Nation
Responded to COVID-19 with an ILINX solution to schedule testing, track results, and share data with health agencies.
Tribal · Health
Three Tribal Organizations (2025–2026)
ImageSource expanded partnerships with three additional Tribal organizations in 2025.
Tribal

Education & Higher Education

From student records to transcript processing, ILINX helps educational institutions replace disjointed data systems with unified, intelligent platforms that improve information sharing and reduce manual work.

  • Student transcript capture from any layout or format
  • Cohesive student records replacing disjointed data systems
  • Financial aid application processing and document collection
  • Faculty and HR records management
  • eForms for enrollment, requests, and approvals
Talk to an Education Specialist →

Featured Case Studies

University (Pacific Northwest)
ILINX enabled cohesive student records, replacing the disjointed data systems that made it impossible to share consistent information university-wide.
Higher Education

Enterprise & Commercial

Global enterprises rely on ILINX for secure content management, system modernization, and process automation at scale — with the flexibility to deploy in the cloud, on-premise, or hybrid.

  • Data loss prevention during remote work transitions
  • Legacy system modernization with iterative ILINX solutions
  • Auto dealer and aerospace workflow migrations
  • ERP integration and accounting document access
  • Manufacturing content and workflow migration
Talk to an Enterprise Specialist →

Featured Case Studies

Experian
Relied on ILINX Data Loss Prevention to secure sensitive information during a pivot to remote work.
Enterprise
Costco
ILINX deployed under the most stringent security policies — successfully, without incident.
Retail / Enterprise
Aerospace Manufacturer
Seamlessly migrated content and workflows to ILINX, supporting user-driven data access while ensuring business continuity.
Manufacturing
Professional Services
Expert Guidance at Every Step

From implementation through optimization, ImageSource delivers unmatched expertise to ensure you get maximum value from every ILINX investment.

Talk to an Expert →
🏗️

Implementation & Integration

Partner with ImageSource to design a solution tailored to your unique requirements. Leverage our expertise from concept through implementation and ongoing optimization.

☁️

Managed Services

Improve security and compliance by delegating operations to ImageSource. Transparent management of on-premise or cloud implementations — tailored to your organization's needs.

🔄

Content Migration

Move content between formats and locations or transfer from a legacy system. A seamless process maintains access to all your content while delivering backfile conversion or a day-forward solution.

👥

Staff Augmentation

Rely on ImageSource's team of dedicated staff to help your organization reach specific project goals or SLAs. Expand your capabilities with expert help during peak demand or crisis.

System Modernization

Breathe new life into aging systems with iterative solutions that surface data, improve interoperability, and enhance productivity without disrupting daily operations.

🛠️

Low-Code App Development

Roll out new applications and features in a flash using intuitive drag-and-drop creation tools that require little or no coding — accelerating innovation across your organization.

By the Numbers
Nearly 30 Years of Process Innovation
30+
Years Helping Organizations Modernize
500+
Organizations Served Nationwide
SOC 2
Type 2 Certified Security Standard
Inc. 500
Recognized Fastest-Growing U.S. Company
Client-Partner Voices
Real Results, Real Organizations
★★★★★

"ILINX eForms make it easy for Alaska elders to apply for immediate or future housing. The solution has dramatically reduced the burden on our program coordinators while improving outcomes for our residents."

HH
Heidi HamiltonDivision Director, Alaska Pioneer Homes
★★★★★

"When we needed to secure sensitive information during our rapid pivot to remote work, ILINX Data Loss Prevention was the solution. ImageSource's team executed flawlessly under extreme time pressure."

EP
Technology LeaderExperian
★★★★★

"ImageSource's implementation team executed our ILINX deployment under the most stringent security policies without incident. Their expertise in both the platform and our industry gave us immediate confidence."

CG
IT DirectorGlobal Credit Union
About ImageSource
Process Innovation,
Delivered by People Who Care

ImageSource has been helping organizations modernize for nearly three decades. We created the ILINX® platform — giving organizations a more effective and flexible tool for solving business challenges. We believe that every organization deserves faster processing, lower costs, better service, and reduced risk.

Our leadership team fosters a culture of honesty, optimism, respect, service, and excellence — guided by an avid commitment to our people, our client-partners, and our communities. Through the Give Back Brigade, ImageSource makes regular community service part of our culture.

CRN Fast Growth 100
Inc. 500 Fastest-Growing
SOC 2 Type 2 Certified
Founded ~1996 · Olympia, WA
Leadership Team
TH
Terry Hanold
CEO & Founder
MH
Mike Hemphill
CFO & Chief Legal Officer
RK
Ryan Keller
CISO — Security & IT Governance
RL
Rob Latham
Chief Solutions Officer
Offices in Olympia, WA · Irvine, CA
Get In Touch
Let's Discuss Your Process Challenge

Our experts are ready to understand your needs and design the right ILINX solution — no pressure, no generic demos.

ImageSource Inc.

Two office locations in Washington State and California — with a team committed to making process innovation easy for every organization we serve.

Headquarters
Olympia, Washington State
Also: Irvine, California
Business Hours
Mon–Fri: 8am – 5pm PT

Request a Demo or Consultation

Tell us about your process challenges and we'll connect you with the right ILINX solution expert.

Secure & confidential. We never sell your data.

Request Received!

An ImageSource process innovation expert will follow up within 1 business day to schedule your personalized consultation.

Ready to Transform Your Processes?

Join hundreds of organizations that trust ImageSource and ILINX® to modernize operations and deliver better outcomes.

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